Effective September 27, 2026
Privacy Policy
This Privacy Policy explains how ARCTICAIVON INC., which operates the Artic AI brand ("Artic AI," "we," "us," or "our"), collects, uses, discloses, and protects personal information through articai.ca and our business services.
Information we collect
We may collect information you provide when you contact us, book a meeting, or discuss a project, including your name, organization, email address, phone number, appointment details, and message.
We may also collect limited technical information such as browser type, device information, pages visited, and security or diagnostic data. If you become a customer, the applicable agreement may describe additional business or service data we process on your behalf.
How we use information
We use personal information to respond to inquiries, schedule conversations, provide and improve our services, maintain security, prevent misuse, meet legal obligations, and communicate about an existing or requested business relationship.
Service providers and disclosure
We may share information with service providers that support website hosting, scheduling, email, analytics, security, and other business operations. They may use the information only to provide services to us and are expected to protect it appropriately.
We may also disclose information when required by law, to protect rights or safety, or as part of a legitimate corporate transaction. We do not sell personal information.
SMS and mobile information
Artic AI does not use SMS for marketing or promotional campaigns. If we send an SMS, it is limited to an operational or transactional purpose connected to a request, appointment, account, service, or notification you expect.
Mobile numbers, message content, consent records, and delivery data are not sold or shared with third parties for their own marketing or promotional purposes. They may be shared with messaging and infrastructure providers only as needed to deliver messages, prevent abuse, comply with law, and operate the service.
Retention, security, and location
We retain information only for as long as reasonably necessary for the purposes described above, including legal, accounting, security, and dispute-resolution needs. We use administrative, technical, and organizational safeguards appropriate to the nature of the information.
Some service providers may process information outside your province or country, where it may be subject to local laws.
Your choices and questions
You may ask to access or correct your personal information, withdraw consent where applicable, or ask a privacy question. We may need to verify your identity before completing a request.
Contact us at Abdullah.afzal@articai.ca. We may update this policy from time to time by posting a revised version with a new effective date.